This policy covers how R3 treats personal information that R3 collects and receives regarding information related to your use of R3 products and services. Personal information is information about you that is personally identifiable like your name, address, e-mail address, or phone number, and that is not otherwise publicly available.
Information Collection and Use
R3 collects personal information when you register with R3, when you purchase R3 products or services, when you visit R3 pages or the pages of certain R3 partners and when you enter promotions or sweepstakes. R3 may combine information about you that we have with information we obtain from business partners or other companies.
R3 automatically receives and records information on our server logs from your browser, including your IP address, R3 cookie information and the page you request.
R3 uses information for the following general purposes: to customize the advertising and content you see, fulfill your requests for products and services, improve our services, contact you, conduct research and provide anonymous reporting for internal and external clients.
Computer configuration: We automatically receive and log information from your browser, including your IP address, your computer’s name, your operating system, browser type and version, CPU speed and connection speed.
Referral, clickstream and site interaction data: We may also record the URL you linked from to get to the site, your clickstream through and from our Web site and other generally accepted tracking information.
E-mail delivery and open rates: To help us make our e-mails more useful and interesting, and to ensure that we are delivering the services you have ordered, we often receive a confirmation when you receive and/or open e-mail from R3.
Information from Other Sources
We may receive information about you from other sources, add it to our account information and treat it in accordance with this policy.
Customer and order data from our partners: If you registered directly with a business partner for which we provide fulfillment or other services, your account information and order information is passed to us.
Updated delivery and address information: We may obtain updated contact information from third parties in order to correct our records and fulfill your orders or deliver communications to you.
Demographic and purchase information: We may reference other sources of demographic and purchase information in order to provide you with more targeted communications and promotions.
Information Sharing and Disclosure
R3 does not rent, sell or share personal information about you with other people or nonaffiliated companies except to provide products or services you’ve requested, when we have your permission, or under the following circumstances:
R3 displays targeted advertisements based on personal information. Advertisers (including ad serving companies) may assume that people who interact with, view, or click on targeted ads meet the targeting criteria – for example, women ages 18-24 from a particular geographic area. R3 does not provide any personal information to the advertiser when you interact with or view a targeted ad. However, by interacting with or viewing an ad you are consenting to the possibility that the advertiser will make the assumption that you meet the targeting criteria used to display the ad. R3 sends e-mail communications to our users in connection with our providing the R3 services. The following outlines the types of e-mail R3 sends to our users, and the choices you have about which messages to receive.
Messages required to service event registrations: R3 will send you an e-mail notifying you of your event details. We may also send you communications related to your upcoming event, for example reminding you of the details, or when those details change.
Messages required to service your R3 account: R3 may send newly registered users a welcoming e-mail, as well as messages confirming your account changes; inviting you to participate in customer surveys; and informing you of important product or service updates related to our core business.
Marketing messages about R3: We may send you marketing messages related to our services you receive.
Optional marketing messages from R3: Registered users may also occasionally receive information or special promotions from R3 about additional services. You may update your preference with regard to receiving such messages by opting out in the footer of each e-mail.
Optional marketing messages from trusted third parties: With your consent, R3 may share your Personal Information with trusted third parties so that you may receive information or opportunities from them about relevant products and services they offer. You may update your preference by opting out in the footer of each e-mail.
Your Ability to Edit and Delete Your Account Information and Preferences
We reserve the right to send you certain communications relating to the R3 solution services, such as service announcements, administrative messages and the R3 Newsletter, that are considered part of your R3 account, without offering you the opportunity to opt-out of receiving them.
Confidentiality and Security
We limit access to personal information about you to employees who we believe need to come into contact with that information to provide products or services to you or in order to do their jobs.
We have physical, electronic, and procedural safeguards that comply with federal regulations to protect personal information about you.
“No Spyware” Policy
R3 does not contain Spyware. Spyware is software that is installed deceptively to gather information about you without your knowledge. This can include centrally recording your personal Internet usage, monitoring your keyboard strokes or capturing personal information. If you think that you downloaded and/or installed spyware, we suggest reporting it on the alt. Privacy spyware newsgroup-available on all Google Groups.
R3 may update this policy. We will notify you about significant changes in the way we treat personal information by sending a notice to the primary e-mail address specified in your R3 account or by placing a prominent notice on our site.
Questions and Suggestions
If you have questions or suggestions, call us toll-free at 888-997-6060.